FAQ

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1.Are you a factory or a trading company

We’re an OEM/ODM/Turnkey Service/One Stop Service a manufacturing factory ,Welcome to visit us

2.What is your Scope of business?

A. Injection Moulds & Mass Production(Export Moulds or Make Mass Production in China ,Export Plastic Parts)

DFM &Mold Design & Part Design Improvements
Customized Plastic Injection Molds & Inserts,  Multi-Cavity Molds & Insert Molding & Over-Molding & 2-K shots
Stack Molds & Prototype Mould

B. Plastic Injection Molding 

    Low Volume ,High Volume Production of Plastic parts with different materials (ABS+PC,PP, nylon, PA6/PA66,HDPE, PEEK,

   LDPE, ABS, styrene, acrylic, acetal, PE, PTFE, PEI, and PEI)

   Turnkey Service :Plastic Injection Molding,Assembly,Second Operation ,Silkscreen ,Pad printing ,Painting ,

   Electroplating,Ultra Welding,Packaging .Delivery

C. Spare Parts For Injection Mould(Non-Standard ,Customized Spare parts and Components for Injection Mould or Tooling)

Material like SKD-61, SKD-11, SKH-51,S136H,1.2344,738H, Cavity/Core ,Slide, Lifters, Core pins, Inserts

D. CNC Machined Parts

CNC Machined Parts with (Aluminum,Bronze ,Alloy,Stainless steel and Plastic ABS,PP, ect)

E. Die Casting and Parts & Sheet Metal Working & Stamping Tooling and Parts

3. How about the tolerance?

Mold tolerance is 0.01 mm, Product tolerance is 0.025mm.

4. What steel do you usually use?

We usually use steel of P20, H-13,S-7,420,420SS, NAK80, 1.2311,1.2738, 1.2343/1.2344, 1.2083, 1.2316, etc.

5. What standard components do you usually use?

We use standard components from LKM, DAIDO, HASCO, DME. (Hot Runner: MOLD MASTER、HUSKY、DME、HASCO、INCOE、THERMOPLAY、YUDO, etc.)

6. What do you need for a quick quotation?

We will submit the quotation in 24 hours if getting detailed information during working days.We need 2D part drawing & 3D drawing, and specific mold or part requirements. 2D File Format dwg /dxf /pdf/jpg, 3D Model Format step /x_t /igs /prt

7. How about your mold payment?

Mold payment terms:50% at order, 40% at first payment, 10% before shipping the mould.
Spare Parts:50% with order,50% before shipping
CNC Machined Parts:50% with order,50% before shipping
60% at order, 40% before shipping the products for plastic parts

8. What software you will use to check the drawings?And what format of drawing you can check?

Our designers and engineers all use AUTO CAD,Pro/E,UG and Soliworks software to check 2D and 3D drawings.
We can check the drawings in PDF, AI, DWG (CAD) and STP (3D) or IGS (3D),x-t formats.

9. How do you start your order  ?

10.How do you ensure product quality?

We have ISO9001 management system certifications, including the whole process control from raw material procurement to final product testing, to ensure that our products meet the technical requirements and standards of our customers.

11.What is your production lead time ?

We can fulfill orders quickly, but lead times depend on a few factors, such as the manufacturing process, order quantity, and part complexity. CNC machined parts can take as little as 5-10 days, 3D printed parts can take as little as  3 days, while moldings
made via rapid tooling can take as little as 20 days.production mold takes 35 days to 45 days ,
 depending on the specification of the mold and the complexity of the structure. For your urgent projects, We can work overtime to shorten the delivery time.

12. Can you help assembling and production after finishing the moulds 

  Yes, of course ,after the injection mould is ready ,we can help to make low volumn and high volumn production ,second operation ,
assembly,silkscreen ,painting ,electroplating,untra welding ,and packaging , ship customers the finished products 

13. What certification does your company have ?

   We have ISO -9001 Cerficiation and also available for more certification that customer requires

14. How Does your company assure our IPR(intellectual property protection )

 We’ve been doing business  with foreign companies for more than 18 years , we know well IPR is rather important for customers
 We values privacy and security with the utmost seriousness and will happily sign a non-disclosure agreement (NDA) at your request, giving you peace of mind about your intellectual property.

15. What’s your after sales?

After sales:Our customer’s mold drawings and the whole data will be kept in database for 5 years at least. So that When you need technical support or service,We can be easy and possible to serve you and your customers.

  • Contact Us

    Email: jen@tpi-mould.com / amy@tpi-mould.com
    Tel/Whatsapp:+86-138 2878 1334
    Address: Floor #1.Building #B .YouLian Road #2. Ling Tou Villiage,Qiao Tou Town,Dong Guan City,Guang Dong Province,China